Privacy Policy

1. Introduction

Welcome to ShoCial ("we," "our," or "us"). ShoCial is a social commerce platform that allows users to discover products through videos and shop directly from creators and sellers. We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://shocial.in) or use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or application.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

• Personal Data: Demographics and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys.
• Profile Information: Username, profile picture, bio, and social links you provide.
• User Generated Content: Uploaded videos, images, comments, and reviews.
• Commerce Data: Product interactions, purchase history, order details, and shipping addresses.
• Device and Usage Analytics: IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Application.

3. How We Use Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Create and manage your account.
• Process your transactions and deliver the products you requested.
• Personalize your Video Feed and recommend products or creators.
• Enable user-to-user communications (e.g., chat, comments).
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Application to you.
• Monitor and analyze usage and trends to improve your experience with the Application.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. User Generated Content

ShoCial relies heavily on videos and images uploaded by our creator and seller communities. By uploading content to ShoCial, you agree that your content may be viewed by the public and interacted with by other users. We reserve the right to review, moderate, and remove any content that violates our Community Guidelines or Terms of Service.

5. Payments and Transactions

We process payments for purchases made on the platform through secure, third-party payment gateways (e.g., Razorpay, Stripe). ShoCial does not directly store your credit card or full payment method details on our servers. Your payment data is handled securely by our payment processors in accordance with their respective privacy policies.

6. Third-Party Services

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also share information with creators or sellers when you interact with their content or purchase their products, solely for the purpose of fulfilling your order or request.

7. External Partner Platforms

ShoCial may redirect users to third-party platforms when browsing or purchasing External Partner Products. ShoCial does not control and is not responsible for data practices, payments, delivery, or refunds on such external platforms.

8. Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. User Rights and Data Deletion

You have the right to request access to the personal data we hold about you. You may also request that we correct or delete your personal data.

To request the deletion of your account and associated data, you can use the "Delete Account" option within the Settings menu of the ShoCial app, or you can contact us directly at the email address provided below. Please note that we may be required by law to retain certain information.

9. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: